Digital transformation means different things to different people. Regardless of how you approach your transformation journey, you will need to consider how to properly manage how your data is created and governed. In addition, planning for platform interoperability is key to ensure maximum return on technology investment.

Fragmented data is leaving your customers with flawed experiences. Data silos are contributing to increased operational cost. Your analytics team is confused with which data to use or trust. All these are signs that indicate you need to start connecting your data sources and making sure that they are in a format that can be used across all platforms.

Making critical decisions on unvalidated data is a bad idea. Ensure that your data collection tools and processes are executing as planned, so you can make better decisions based on accurate data. Maintain a trusted, up-to-date dataset by applying advanced permissions and role-based access to control who can access, modify and delete your data. With the right solutions and processes in place, governing your data at scale is possible. In addition, you should be planning how to adhere to legislations like GDPR and other new data privacy policies.